Short overview
Summary
The overall conclusion of this MyMathGenius review is negative. The company has been in business for 17 years, but it has not improved much since then. Judging by its Facebook page, it is based in Malaysia. I understand that it specializes in math, which is limiting as opposed to general essay writing services. But this is no excuse for using a poorly structured, arcane website, which is off-putting and confusing. The quality of work is below par, and customer service fails to provide proper help or guidance. Their services are too expensive to afford, especially in light of the dubious quality of delivered orders. If you appreciate reliability, I recommend looking someplace else.
Pros
- Friendly agents
Cons
- Poor homework quality
- Fake reviews
- Late delivery of papers
- No revisions
- Shabby website
Service Overview Based on MyMathGenius Review
Is MyMathGenius legit? MyMathGenius has been around for quite some time. 17 years is a long time, but it seems the company has not developed much since its inception. I was utterly dumbfounded to see how complex and untidy the website is. Someone wasn’t thinking. Someone just kept copying and pasting discrete, isolated pieces of information without much care. It looks shabby, packed, and simply unacceptable for a writing service. The YouTube video is misplaced. It just feels like it does not belong there.
It is just impossible to say anything positive about usability and reliability. I can’t think of a customer who would order a paper with MyMathGenius. Based on MyMathGenius.com review, the company has no BBB membership. Writer credentials cannot be verified. The homepage does not include a calculator to quickly estimate the cost of my order. Instead, you are invited to request a quote by filling out a big table with lots of questions. You would definitely spend more time than you want or have on just getting a quote. Most online writing companies include simple, easy-to-use order tables that help customers get a quick sense of the price range. With MyMathGenius, you will have to work hard to get a handle on their estimate.
Types of Services Offered
For our detailed MyMathGenius review we found out that their services focus on mathematics questions. They include both formal college assignments and practice questions to prepare for exams. Most common areas cover calculus, algebra, statistics, discrete/finite mathematics, and combinatorics. In addition, students can use their assistance to work on optimization problems, logic and set theory, matrix theory, and complex analyses. Although there are no samples provided to check the quality of their help.
The website does not have essay samples but there is a section they called the Library of Solutions. There I found examples of complete Math tasks. This library is significantly old and does not get updated. We were monitoring it for a couple of years.
Guarantees Assessed by My Math Genius Reviews
MyMathGenius has a privacy policy, which looks pretty standard. There is no revision policy. As per other MyMathGenius reviews, it looks like what you see is what you get. However, the company offers refunds that are proportional to the points you lose on your grades. For instance, you get a 10% discount on your next assignment if your grade is 10% less than promised. A 25% discount is applicable when you lose 25%. You can claim a full refund if you lose 30% or more on promised marks. The system looks bizarre. Essentially, this is an entitlement to discounts except for the last case.
Customer Support
Customers can reach customer service by phone and email. They can also leave a message on the website message board. There is no live chat function. I spoke with several agents. They were friendly but not helpful. This was partly because none of them were native speakers. I felt like they simply did not get my questions. Others promised to get back to us with answers, which they never did. According to mymathgenius.com reviews, the company is based in Malaysia. It is probably hiring most of its staff in non-English speaking countries. In general, customers would expect more reliable customer support services like those offered by the best writing websites in the industry.
MyMathGenius promises to consider payment-related issues very seriously. They even implore you to contact them before you approach your banking institution of PayPal. Again, when I raised an issue with customer support, a friendly agent promised to get clarification from “a manager.” I called again a day later, but there was no record of my previous conversation.
My Experience and Paper Quality
Is MyMathGenius reliable? To find out, I decided to fill out the order form to get a quote. I chose calculus, college/university level, and a 10-day delivery. I also asked for “just correct answers,” which is usually cheaper. The website assigns one of its experts to your task, and you don’t have any means of either choosing a preferred one or upgrading your request to a premium expert level. I got a quote of $112 based on the parameters set. This is expensive.
Unfortunately, I received the paper two days later. When I tried to get clarification from customer service, I could not get any clarity or explanation from agents. Luckily, the paper quality was not as bad as I expected. It was acceptable, but the paper had quite a few errors. I knew MyMathGenius has no free revision policy, so I had to settle for what I got. It took me another couple of hours to get the paper to the desired level. It would be great if the website offered free tools to help finalize papers. For instance, I could gain from the best paraphrase tool to revise and improve the flawed sections of the completed coursework. Reviews of MyMathGenius confirm my overall assessment of paper quality.
Ordering Process
Ordering process is supposed to be hassle-free and easy, and MyMathGenius strives to make it straightforward. It includes the following steps:
-
You fill out a table providing details of your assignment and upload all relevant papers and data.
-
You get an estimate and a time frame for delivery. You have no obligation to accept the proposed rate.
-
If you accept quote, you should go ahead and finalize your order.
There is a handy YouTube video explaining the process. My Math Genius reviews evince that the ordering procedures are not onerous. It just does not make it clear how their website selects and assigns writers to orders placed.
Pricing and Discounts
I could not find any additional services or features. According to MyMathGenius reviews, the price is determined by a combination of factors. These include:
-
Overall difficulty. This varies from college to college.
-
Number of questions (length). Individual assignments cost less than end-of-term projects. Prices depend on the level of effort.
-
Level of Detail. Every detail matters. Some assignments require lots of graphs and solutions, which take experts more time to complete them.
-
Urgency. The closer your deadline, the more you pay.
Prices are custom, so you get no discounts. Some discounts are offered if quality of completed work does not pass muster. You can get discounts of 10% to 25% on your next assignments if the grades are less than promised.
Review of MyMathGenius shows referrals are the best way to get a discount. If you refer more than 3 customers, you can get a 33% permanent discount. You are also entitled to a MyMathGenius coupon code, which can be activated next time you place an order.
Review of MyMathGenius shows referrals are the best way to get a discount. If you refer more than 3 customers, you can get a 33% permanent discount. You are also entitled to a MyMathGenius coupon code, which can be activated next time you place an order.
Writer's Proficiency
Website refers to its writers as “geniuses.” It claims that all math geniuses have a college degree in mathematics, statistics, or finance as a minimum requirement. They also rely on experts with degrees in other technical fields, such as engineering and computer science. MyMathGenius argues that it can handle any scientific assignment, which is doubtful.
My experience shows that geniuses are least likely to be native speakers. Website must be hiring cheap experts. They do return completed assignments, but you should factor in additional time and effort for proofreading and editing. Given that MyMathGenius offers no free revisions, all you can do is request a refund if a paper completely misses the mark or deadline.
Revisions
MyMathGenius does not have a revision policy. This is a major gap, and it must be off-putting for most customers, especially those who are undecided about the service they want to place their order. My experience clearly showed that experts of this company are not qualified to provide papers that would need no revisions. What I received in response to my order was of acceptable quality, but it still needed further work to bring it up to the academic standards and requirements.
MyMathGenius reviews consider the lack of a revisions policy a missed opportunity. All leading online writing companies, whether it be the best online resume service or the best essay writing website, provide free revisions to their customers.
MyMathGenius seems to substitute the need for revisions with a refund policy. But one does not replace the other. Their refund policy needs some work too.
Loyalty Program, Offers, and Extra Services
Is MyMathGenius good when it comes to offers and extras? Well, it has no loyalty program. I could not find information on extra services or offers either. Do not expect to get discounts as a first-time customer. Referrals are the only thing that company offers. This is disappointing because the best dissertation editing services and other writing websites offer excellent promotions and extras.
Online Reputation
Review Services
Sitejabber reviews are mostly positive, but they look fake since they are not compatible with negative reviews on other websites. I don’t see how MyMathGenius could possibly get rating of 4.78 out of 5, given its mediocre and unreliable services.
Trustpilot also ranks mymathgenius.com very high. All 51 reviews assess its services as top-notch. This runs entirely against my assessment, which leads me to believe that all or most reviews on Trustpilot are fake.
Reddit includes a few reviews, and all are negative. One customer complains about extremely low quality, late delivery, and too many errors. These reviews are more in line with my findings and conclusions.
Social Media
Unfortunately, this company is not present on popular social networks. MyMathGenius posts a few videos on YouTube. I like graphics and content. The main one has almost 10,000 views, which is not bad.
Faq
Is MyMathGenius legit?
Reviews of MyMathGenius show it is a legit entity. They complete orders and return papers, albeit with varying quality and speed.
Is MyMathGenius safe?
Website uses safe and secure payment methods. I could not find evidence of them making refunds though.
Is MyMathGenius reliable?
No, I don’t consider MyMathGenius reliable. Assignments are delivered late, and quality is below par.
Is MyMathGenius a scam?
I don’t think it’s a scam. Rather, it is a low-quality service that fails to live up to its stated promises.
Thank you for
sharing your comment!
Your opinion means a lot!